01
Pre-sales advice
Our staff will give a quick reply to any question within 1 working day. They will provide you with a live demonstration of products and technical advice.
02
Sales support
Professional international sales staff will solve all kinds of problems when the goods are delivered to your door.
03
After-sales service
Owltron products are covered by a 2-year warranty, so if you have any questions during use, feel free to contact us.
01 Warranty
1. All products are covered by a 2-year warranty.
2. The warranty period applies from the original date of purchase or from the manufacturing date if there is no document to prove purchase.
3. The warranty does not cover batteries, or damage, malfunction or failure resulting from alterations by the customer, or unauthorized third-party repairs.
02 Guarantee
Owltron guarantees that the products are free from mechanical defects and faulty workmanship. And authorized distributors and official stores can enjoy the best price and service.
03 Response
Owltron promises that your every inquiry is valued. Our staff will give a quick response within 1 business day. On weekend, we will reply in 48h.
04 Direct Visits
Contact us to plan for a visit, our staff will show you the most cutting-edge night vision and thermal image products. We will also arrange an unforgettable experience for you in Shanghai.
