FAQ

Owlset > Support > FAQ > Thermal Imaging Attachments

Thermal Imaging Attachments

Q1:Does it fit a 50mm scope? What size day scopes are suitable?

A1:Hello, we offer 40-45mm and 50-55mm caliber adapter rings as accessories. For detailed suggestions about this, you can consult the local Owlset distributors.

You can send your dealer or distributor request information here.

Q2:Is there an adapter ring in the package? Or still need to buy separately?

A2:Hello, the adapter rings need to be purchased separately, we provide 40-45mm and 50-55mm caliber adapter rings.

Q3:Why the remote Bluetooth controller in the package does not work?

A3:Hello, the remote controller requires a CR2032 battery, please unscrew the four screws on the remote controller to open the remote control and install the battery.

Q4:Can the Clip series attachment scopes take photos and video? Where to keep it?

A4:Hello, the Clip series attachment scopes currently do not have the ability to take photos and video, so you cannot save these files.

Q5:Do I need to re-calibrate the gun after Clip installation?

A5:Hello, there is no need to re-calibrate the same gun and you can use the reticle of the scope to aim.

Q6:Can I just borrow or review the product and see if it fits on my gun, then consider if I should buy?

A6:Hello, Owlset currently don’t offer this service, however, you can arrange a visit to Owlset, just contact us here.

Q7:Hello, after installing the Clip and calibrating the gun, I will remove the Clip and reinstall it. Do you need to re-calibrate the gun again?

A7:No. The calibration modes can be saved, so you don’t need to re-calibrate the gun.

Q8:After the Clip is installed with the day scope, I will change the day scope to another gun, do I need to calibrate the gun again?

A8:Hello, the gun needs to be readjusted. Just like the day scope is mounted on another gun, it needs to be recalibrated.

Q9. Why does the reticle move after shooting?

A9: Hello, the sight or fixture may not be not securely installed, please readjust the sight and fixture.

Q10: What should I do if the screen image is not in the center?

A10: Hello, please turn on the gun calibration function and move the screen to the center.

Q11: Why is the image blurry when the interface icon is clear?

A11: Hello, the lens is out of focus or there is dust or ice on the internal and external optical surfaces of the lens.